Privacy Policy
This Privacy Policy explains how Rankyst collects, uses, stores, and protects your personal data when you use our mobile app and website.
Last updated: 28 August 2026
1. Who we are
Afzal Imam (Rankyst) provides the Rankyst mobile application and this website. For privacy-related questions, contact us at contact@rankyst.com.
We are based in Sagardina, Motihari, India.
This Privacy Policy applies to the Rankyst mobile application, our website at rankyst.com, and related support channels.
2. Your role and our role under Indian law
Under the Digital Personal Data Protection Act, 2023 (DPDP Act), Rankyst acts as the Data Fiduciary for personal data processed through the Rankyst app and website.
You are the Data Principal — the person to whom the personal data relates. This policy describes what we collect, why we collect it, and the choices available to you.
3. Personal data we collect
We collect only the data needed to provide Rankyst and support you:
We do not currently collect precise location, contact lists, photos, advertising identifiers, or push notification tokens. We do not use third-party analytics or crash reporting SDKs in the app.
| Data | Source | Why we use it |
|---|---|---|
| Email address | OTP login | Create and secure your account, send login codes, and contact you about your account |
| Full name | Profile / onboarding | Display your name in the app |
| Selected exam and target year | Onboarding / My Exams | Show the right practice, mocks, and Pro plans for your exam |
| Mobile number (optional) | Profile (when added) | Account support and payment prefill where applicable |
| Practice and mock activity | App usage | Save attempts, scores, bookmarks, insights, and progress across sessions |
| Payment details | In-app purchase via Razorpay | Process Pro purchases, maintain payment history, and resolve billing issues |
| Session tokens | Device secure storage | Keep you signed in securely on your device |
| Appearance preference | App settings | Remember light, dark, or system appearance |
4. Why we process your data
We use personal data to provide the Rankyst service, authenticate you, deliver exam-specific content, process Pro access, improve reliability, and respond to support requests.
We do not use your study data to sell advertising profiles, and we do not sell personal data to third parties.
7. Retention and deletion
We keep your account data for as long as your account is active and as needed to provide the service, comply with law, and resolve disputes.
You can delete your account from the app under Profile → Settings → Delete account. You can also request deletion by emailing us from the same address registered on your account. See our delete account page for steps.
When an account is deleted, we remove or anonymise associated personal data as implemented in our systems, except where retention is required by law.
8. Your rights
Under applicable Indian law, including the DPDP Act, you may have the right to:
- Access personal data we hold about you.
- Correct inaccurate or incomplete personal data through your profile or by contacting us.
- Withdraw consent where processing is based on consent.
- Request erasure of your personal data, subject to legal exceptions.
- Raise a grievance with us if you believe your data has been handled improperly.
To exercise these rights, email contact@rankyst.com. We will respond within a reasonable time.
9. Children and age
Rankyst is intended for users aged 13 and above. If you are under 18, please use Rankyst with the knowledge and consent of a parent or legal guardian.
If you believe a child has provided personal data without appropriate consent, contact us and we will take appropriate steps.
10. Security
We use reasonable technical and organisational measures to protect personal data, including secure authentication and access controls on our systems.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect data against unauthorised access, loss, or misuse.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
If changes are material, we may also notify you through the app or by email where appropriate.
12. Contact and grievance redressal
For privacy questions, data requests, or grievances, contact us at contact@rankyst.com.
We aim to acknowledge privacy-related requests within a reasonable time and resolve them in accordance with applicable law.
Related: Privacy Policy · Terms of Service · Refund Policy · Delete account